Public Records Request Guidelines


Effective January 1, 2017, the Massachusetts Public Records Law, G.L. c.66 and c.4, §7(26) provides that a municipality must, within 10 business days (Monday through Friday, excluding legal holidays), respond to a request for records by providing access to or a copy of such records, or explaining any delay or denial. These guidelines are intended to assist members of the public seeking access to public records in the custody of the Town of Rockport.

Business Hours

The regular business hours of Town Hall are Monday, Wednesday, and Thursday 8 am to 4 pm; Tuesday 8 am to 6 pm; Friday 8 am to 1 pm.

The following Records Access Officer ("RAO") has been designated:

  • Melanie J. Waddell
    Town Clerk
    34 Broadway
    Phone: 978-546-6894
    Fax: 978-546-5018

The Records Access Officer is available to answer questions concerning public records and help facilitate the making of public records requests. Contact information for the RAO is also posted on the Town's website and at public offices.

Public Records Law Information

General information about the public records law and public records requests is found in the Secretary of the Commonwealth's, "A Guide to the Massachusetts Public Records Law," January 2017 edition.

Adopted by the Rockport Board of Selectmen - June 27, 2017